Managed Services
Experience operational excellence with our tailored managed services, designed to free your resources from day-to-day complexities.
What is Managed Services?
Experience Digitals AWS Managed Services ensures the uptime of your infrastructure. We work with you to ensure a secure environment, response-ready.
Managed services refer to the practice of outsourcing specific IT or business functions to a third-party provider. These providers assume the responsibility for monitoring, maintaining, and often improving the designated services or systems, relieving the client of the operational burden. Managed services ensure consistent performance, updates, and support while allowing businesses to focus on core activities and strategic initiatives.
What’s included?
Audits
- Disaster Recovery and Backups: The audits ensure data safety through a robust disaster recovery plan in partnership with Veeam. They verify the presence and effectiveness of recovery measures and schedule backups for data and system protection. Regular tests ensure backup reliability in case of failure.
- Cost Optimisation: The audits focus on evaluating system load balancing and scaling to optimise performance while minimising costs. Proper resource allocation is maintained to enhance infrastructure efficiency, with periodic reviews and adjustments.
- Observability: Audits emphasize early issue detection through comprehensive observability practices. The effectiveness of alerting and metrics systems is assessed by monitoring logs and relevant data in real-time. This allows for timely issue resolution and uninterrupted service.
These audits, conducted every three months, underscore a commitment to a dependable and optimised infrastructure. The goal is proactive issue identification and resolution to minimise disruptions and ensure smooth operation.
How can we help?
Let us handle the complexity while you focus on growth.
Our top-tier managed services empower your business by taking charge of critical IT and operational functions. From proactive monitoring to swift issue resolution, we ensure your systems run smoothly, allowing you to dedicate your resources to strategic endeavors. Elevate your efficiency and reliability with our trusted managed services – your path to uninterrupted success.
Discover the ease of streamlined operations. Partner with us for unmatched managed services excellence.
Ready to get started with Experience Digital?
Case Studies
See Our Work
Modernising Estate Planning with Pax Animi
Discover how Experience Digital partnered with Pax Animi to enhance user experience and modernize the estate planning process in Australia.
MedHealth’s Purpose-Built Assessment Tool Created Using AWS Lambda
MedHealth is a broad set of industry-leading health, medical, and employment brands in the government and private health sector designed to deliver the best possible health and employment outcomes.
Redesigning the NSW Spatial Services System for a Better User Experience
How did Experience Digital’s user-centered design approach improve the user experience of the NSW Spatial Services system?
Migrating NSW Spatial Services Government Data to Open Source
Find out how we migrate millions of records from legacy government databases to an open source data store.
NSW Spatial Services Streamlined Their Workflows with a Customised App
Leveraging Jira’s power as a workflow engine, we built a customised app on Typescript to streamline internal business processes and increase efficiency.
SkyMesh’s Journey with Microsoft Dynamics 365 to Combat Churn
SkyMesh saw a 90% reduction in churn cases after implementing Microsoft Dynamics 365. Learn how you can achieve the same results for your business.
Securely Launching Mitti’s Risk Platform with AWS Cloud Solutions
Mitti is a tech-led, data-driven insurance company aiming to challenge the traditional insurance model for small to medium businesses, focusing on risk mitigation to reduce the likelihood of ever needing to make a claim.
NSW Spatial Services Takes the Leap to the Cloud
With help from Experience Digital, NSW Spatial Services modernized their legacy systems with microservices architecture, improving scalability, security, and maintainability.
Increasing Rhipe’s Operational Excellence Through Microsoft Power Platform
Since 2003, rhipe has been the leading cloud computing distributor and reseller in the Asia-Pacific region. With a goal to increase their presence in the Southeast Asia region, they operate with an emphasis on the necessity to continually innovate their range of cloud products for their existing partners and clients.
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