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CX & UX Design

We create digital products with a user-centred design approach that prioritises intuitive and visually appealing solutions tailored to organisations’ needs.

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What is User Experience (UX) Design?

User Experience (UX) & User Interface (UI) Design is essential for businesses in today’s digital age. It is a process of creating products and services that are not only visually appealing but also easy to use and navigate. By focusing on the needs and preferences of the end-users, UX design ensures that the product or service meets their expectations, resulting in higher customer satisfaction and engagement.

Investing in UX design provides a competitive advantage for businesses. With so many options available to consumers, a product or service that is easy to use and provides an enjoyable experience is more likely to stand out. By identifying potential issues or pain points early in the design process, businesses can also avoid costly redesigns in the future.

Effective UX design is a worthwhile investment for businesses looking to improve customer satisfaction and gain a competitive edge.

How can we help?

Experience Digital is centred around intuitive design and excellent UX as the foundation of our approach. We believe that by focusing on creating digital products with seamless user experiences, we can help businesses better engage with their customers and stand out in a competitive market. At Experience Digital, we use high fidelity wireframes and proof of concepts to bring our clients’ visions to life, and we collaborate closely with them throughout the process to ensure that the final product meets their needs and exceeds their expectations.

Our commitment to our clients extends beyond the development phase. We provide ongoing support to help them maintain and improve their digital experiences over time, providing a comprehensive and value-driven solution. Our mission at Experience Digital is to leverage creativity, technical expertise, collaboration, and ongoing support to deliver exceptional digital experiences that help our clients achieve their business goals.

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Case Studies

See Our Work

UI UX Design

Redesigning the NSW Spatial Services System for a Better User Experience

How did Experience Digital’s user-centered design approach improve the user experience of the NSW Spatial Services system?
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NSW Spatial Services

NSW Spatial Services Takes the Leap to the Cloud

With help from Experience Digital, NSW Spatial Services modernized their legacy systems with microservices architecture, improving scalability, security, and maintainability.
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Customers

500+

Customers

24

Partners

70+

Staff Worldwide

10+

Years in Business

We work with the following partners

NSW
AU Gov
SkyMesh
Qantas
Queensland
Rhipe
Medhealth
ScotPac
Mitti
PeoplecareHealthInsurance
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What do our clients say about us?

"The team at ED are industry leaders in shaping our product development at scale on AWS. Their openness to taking us on the journey of best practice implementation, highly collaborative and supportive engagement model & flexibility to develop in a fuzzy space where the value proposition & service model is still evolving has made them excellent partners. Thanks for being our A-team."
Jeffrey QuachHead of Design & Delivery - Mitti Insurance
"I was always impressed with their problem solving and technical skills. They took pride on their work, and the overall ability of the business analysts, software developers, and the database subject matter experts were a credit to their organisation."
Christian DowlingNSW Geographical Names Board, Senior ICT Project Manager
"One of the main reasons for choosing Experience Digital was the ability to provide a Power Platform solution that integrated on top of our existing Dynamics 365 instance. Their knowledge, skills and recommendations were highly valuable during the development process."
Pierre FlovieRhipe, Marketing Operations Manager
"These changes have given key stakeholders across sales, marketing and operations, the ability to seamlessly access real-time information regarding leads. Enquiry origination has enabled ScotPac to rely less on hearsay and use data to make more informed, faster marketing decisions. "
Emer ByrneScotPac, Head of Direct Leads Generation
"I've worked with a lot of different suppliers and I think It's really important to note that Experience Digital's ability to clearly communicate with our business, has been excellent. Over the years they have managed our projects quite seamlessly. It's really good to know that there's someone who understands us."
Dorothy FrostMedHealth, General Manager of Innovation
"Partnering with a leading expert in Data & AI from Experience Digital has been transformative for Aloha Pools. The offered expertise in AI and machine learning. It has revolutionised our fiscal management processes, significantly reduced manual effort and errors while accelerated our financial workflows. The AI-driven Document Extraction model seamlessly integrated into our operations, enhancing efficiency, and supporting our commitment to excellence. This exceeded our expectations, delivering a solution that allows us to focus more on designing and building world-class pools. We are thrilled with the results and the positive impact on our business."
AnonymousAloha Pools
"Working along-side a data consultant from Experience Digital has been a game-changer for us at Oestergaard. They took our outdated and complex data system and transformed it into a user-friendly, efficient platform using Azure Databricks and Azure SQL. Now, our data flows seamlessly from Oracle Netsuite, SAP S4 Hana, and our internal records into Power BI dashboards, giving us real-time insights that drive better decisions. The new system is so much easier to update and manage, saving us time and hassle. The expertise and innovative approach have elevated our data management, and we’re thrilled with the results.”
AnonymousOestergaard
"Machine Learning has truly elevated our operations at BaptistCare. The expertise in machine learning provided to us with a powerful tool to predict healthcare capacity and patient stay durations accurately. The integration of the predictive model into our existing systems has transformed our ability to allocate resources and plan for patient care effectively. This collaboration has enabled us to continue our mission of delivering exceptional, timely care to the communities we serve. The accuracy and efficiency gained from this project are invaluable, and we are deeply grateful for Experience Digital and their ML partner consultant’s dedication and innovative approach."
AnonymousBaptistCare
"The expertise provided has revolutionised our data management at Pioneer Health. The implementation of advanced ETL pipeline integrates data from Salesforce, AWS, and GCP into a centralized warehouse, delivering real-time insights through PowerBI dashboards. This has greatly improved our decision-making and patient care. The implementation and technical precision have made a significant positive impact on our operations.”
AnonymousPioneer Health
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