MedHealth’s Purpose-Built Assessment Tool Created Using AWS Lambda

A Customer-Focused Approach to Serverless

The advantages of AWS Lambda are extensive, so intertwining this service within the project delivery for MedHealth was a key aspect of its success.

Arguably the most enticing feature of AWS Lambda is automation, which provides businesses with the opportunity to focus on operations and scalability to support growth.

Personalization is also key when offering a cloud solution; this ensures alignment with specific scalable requirements, as opposed to simply replicating traditional processes when taking them online.

Due to the nature of the project requirements, Positivum was designed as the go-to platform operating as a tailored diagnostic tool to capture customers’ important personal data. With the user’s data input serving as a gateway for further analysis to distinguish the categorized level of support delivered, the application’s design had to reflect confidentiality and professionalism.

An AWS-Integrated Cloud Solution

Experience Digital’s approach to this project involved utilizing a microservices architecture, as the solution needed to be scalable and low cost.

AWS Lambda was chosen because it lowered the cost for MedHealth, and it reduced the infrastructure and environment maintenance load on the MedHealth team. Lambda essentially removed the challenges associated with environmental and security updates.

Lambda is highly scalable, so the solution can grow as demand grows over time. The flexible pricing model also means MedHealth is only billed for the function minutes plus network egress.

Following the roll-out of the Positivum tool and its inevitable success, the framework was duplicated to scale further, adding in additional features and new assessment categories. This was made seamless through Lambda utilization.

The solution also leveraged Amazon Simple Storage Service (Amazon S3) for its capability to minimize wait times and provide higher availability. This captured the necessity for demand flexibility, whilst not paying for unused compute capacity.

The component-driven design meant that each Lambda function could serve a decoupled task, such as the authentication system or survey creation. Lambda operates to process assets like profile images to Amazon S3 buckets; it also uploads files and transforms completed surveys into PDF files.

Experience Digital’s analysis concluded MedHealth’s existing database had deeply nested data that caused unnecessary reads. It was a matter of consistency, so Experience Digital migrated a messy, unoptimized database to Amazon RDS for PostgreSQL. This provided the benefit of low maintenance and optimal performance outcomes, as well as fit-for-purpose data security and risk profile.

The migration further allowed for object manipulation due to how relational the datasets were, combined with the fact the third-party tools being used by MedHealth were compatible with relational databases. Additionally, it allowed for further scalability and task automation.

Transformation Through Goal-Driven Migration

Moodl is a learning management system (LMS) that uses the power of open source technology to provide an efficient, customizable platform. Moodl provisions a high level of functionality and integration accompanied by an attractive price point.

These benefits drove Experience Digital to migrate MedHealth to this hosting solution.

Recognizing and upgrading outdated code, combined with focusing on the sharp, intuitive design, was made even simpler using Moodl.

The goal of humanizing the data capture process involved allowing the Positivum platform to manage users as cases instead of entities. This proved instrumental in streamlining the integration, as users were guided through the questionnaires.

Once the user has completed their first assessment, the relevant interactive SCORM packages are matched to the individual’s needs, and associated health coaching and resources are provided.

Positivum facilitates the delivery of metric-based scores to users and provides re-assessments to determine progress and reallocate resources, if necessary.

Optimized Outcomes

Through itemized integration, Positivum was implemented across the sites of MedHealth, serving to shift traditional perceptions and beliefs within the medical industry through the update of technology.

The platform currently transcends industries, serving clients with injuries as a result of worker’s compensation and motor vehicle accidents and disabilities. Furthermore, MedHealth has multiple large contracts with national employers and insurers who utilize Positivum to support their employee’s wellbeing.

Optimized user experience exists as a result of incorporating clear and simple action-oriented prompts formulating behavioral insights.

Hosting the solution on AWS provides enhanced privacy and security, provisioning the ability to manage different access levels for associated clients—something that was not a possibility before migration.

Improved analytics and self-service capabilities provide opportunities for further categorization, providing aggregate data and updates on utilization—by company, nationally, or state-wide. This is extremely beneficial functionality to support reporting requirements as the tool experiences higher adoption and further scaling.

The cost-saving benefits deliver on the fundamental capability of serverless architecture, which further shifts outdated perceptions of digital transformation. This is achieved by offering the tool as an additional option, alongside delivering programs face-to-face, knowing user engagement has not been compromised.

To further aid cost optimization, the ability to add additional features and new assessment types is provided for minimal investment through straightforward replication of the key frameworks.